What might you see? Problems finding the right word to describe what the person is trying to say How can you help? Give the service member or veteran time to locate the word they are looking for. If they still cannot locate the word after some time, try to guess at what they might mean or ask them to write it down, point to it, or describe it. Be patient. It can be very frustrating for everyone, especially the service member or veteran, when they know what they want to say but cannot say the right word or phrase. Encourage the use of another word that is close in meaning. Suggest the use of many words or a description instead of using a single word.